top of page
Reviews icon smart loan aid

About Us

HOME   /   About Us

Reviews

Client Reviews​​

Real Stories
From People We’ve Helped!

See how Smart Loan Aid has helped clients better understand their student loan repayment options, explore available resources, and move forward with more confidence.

Review Highlights

Real Stories From People We’ve Helped!

See how Smart Loan Aid has helped clients better understand their student loan repayment options, explore available resources, and move forward with more confidence.

Review of smart loan aid

Ashlynn Hamic

May 6, 2026

This company has given me hope! I had a great experience talking to Shaq Peterson. Not only was she professional but she was personal. I enjoyed being on the phone with her and she answered everything that I wanted to know.

Review of smart loan aid

Ashlynn Hamic

May 6, 2026

This company has given me hope! I had a great experience talking to Shaq Peterson. Not only was she professional but she was personal. I enjoyed being on the phone with her and she answered everything that I wanted to know.

Ashlynn Hamic

May 6, 2026

This company has given me hope! I had a great experience talking to Shaq Peterson. Not only was she professional but she was personal. I enjoyed being on the phone with her and she answered everything that I wanted to know.

Review Highlights

What Our Clients Are Saying!

We’re proud to support clients with clear guidance, helpful resources, and a simpler way to understand student loan repayment.

Ashlynn Hamic

May 6, 2026

This company has given me hope! I had a great experience talking to Shaq Peterson. Not only was she professional but she was personal. I enjoyed being on the phone with her and she answered everything that I wanted to know.

Review of smart loan aid

Ashlynn Hamic

May 6, 2026

This company has given me hope! I had a great experience talking to Shaq Peterson. Not only was she professional but she was personal. I enjoyed being on the phone with her and she answered everything that I wanted to know.

Review of smart loan aid

Ashlynn Hamic

May 6, 2026

This company has given me hope! I had a great experience talking to Shaq Peterson. Not only was she professional but she was personal. I enjoyed being on the phone with her and she answered everything that I wanted to know.

Based on 82 reviews

trustpoloit
Review of smart loan aid

Carol Shepardson

May 9, 2026

Shaquon was great. I have been so anxious about making this call and she immediately put me at ease. I really didn't have any expectations as I didn't know anything about this company; I was referred from Yrefy. A few questions were asked and answered and Shaq check my qualifications and came back with a very manageable payment. So the application is in process. I may not be approved yet, but all signs are good. I didn't only have a good experience with Shaq, I feel like I gained a friend and confidant.

Review of smart loan aid

Erika O'Bannon

Feb 13, 2026

Hello,
I’ve been working with Dorian and my goodness he has the best customer service. Dorian has such an up beat attitude and informs you of everything that is going on. I really enjoy working with him because he is very understanding and professional. Thank you Dorian for everything and showing compassion. We need more Dorian’s in the world!

Review of smart loan aid

Alphonso

Apr 22, 2026

Dorian was extremely helpful with explaining the process down to every single detail. His patience, attention to detail, and honesty made this experience very comforting and for that I am thankful and confident in moving forward with this process.

Review of smart loan aid

Charlene Johnson

May 8, 2026

It was such a pleasant experiemce to work with Shelley. It has been an ongoing struggle to try to navigate repayment of my student loan. Her caring and kind demeanor was so healing for me. She was knowledgeable and communicated clearly. I felt relief and hope that I can finally get on a positive financial track. I told her that she is an answer to prayer.

Review of smart loan aid

Ashlynn Hamic

May 6, 2026

This company has given me hope! I had a great experience talking to Shaq Peterson. Not only was she professional but she was personal. I enjoyed being on the phone with her and she answered everything that I wanted to know.

Sandra Armstrong

May 16, 2026

Shaquon was very professional, inconsiderate of all of my financial needs. She worked diligently to ensure that she was able to help me to the very best of her ability.

Sierra Grubaugh

May 1, 2026

Shelley was absolutely amazing. She is kind, and helpful. What was once a stressful situation with the previous financially unrealistic loan repayment is now the opposite. I feel like I can breathe again. Truly grateful for all her help.

Grace Vasquez

May 2, 2026

Shaq Peterson was very helpful and explained every step to me. She made sure I understood the process and steps very impressed how knowledgeable she was. Customer service is very important
Thank you for the great service

Tammy DeSalis

Apr 29, 2026

My daughter's student loans have been a nightmare for me. This is the first time since she graduated I felt relieved. I absolutely love my rep Shaq!!

Review of smart loan aid

Tom

Apr 25, 2026

Very helpful.
Dorian was so helpful, and got me the help I needed very quickly indeed 😄

Review of smart loan aid

Irene Smith

Apr 28, 2026

Very helpful.
Dorian was so helpful, and got me the help I needed very quickly indeed 😄

Review of smart loan aid

Lamonica

Feb 27, 2026

I had the pleasure of speaking with Shelley & she has been a big help & I appreciate her for reaching out to me.

Review of smart loan aid

Orlando Y

Feb 27, 2026

Shaquon made the entire process easy and understandable and I thank her for the help and being to continually provide help through the process.

Review of smart loan aid

Erika O'Bannon

Feb 6, 2026

Shaquon "Shaq" Peterson was the perfect person for this job she was amazing I was so over happy about my out come Thank you so much Shaq

Review of smart loan aid

Patrick

Feb 5, 2026

My experience was great. The caller was patient and informative giving me my options for my situation.

Review of smart loan aid

Daryl Crosby

Jan 24, 2026

Shelly was awesome! Patient, prepared, and professional. She truly helped me out. Thank you Shelly!

Review of smart loan aid

Richard Whyte

Jan 10, 2026

Thank you for helping me on the process of getting my student loans out off default status much appreciate though the service isn't guaranteed I still appreciate the effort put out to helping everyday working Americans.

Review of smart loan aid

chad leavitt

Jan 20, 2026

Shelly was very helpful, kind and supportive making it a fantastic process to go through. I appreciate her and the student loan aid!! Thank you

Review of smart loan aid

Tenita Richards

Jan 3, 2026

Shelley was very kind, informative and patient in helping me find the best program to fit my current needs and explaining the step by step process.

Review of smart loan aid

Gail Raasakka

Jan 6, 2026

Shelley was very professional and kind. Walked me thru every step and made it very easy. She was knowledgeable and made me comfortable right away.

Based on 82 reviews

trustpoloit
Review of smart loan aid

Ashlynn Hamic

May 6, 2026

This company has given me hope! I had a great experience talking to Shaq Peterson. Not only was she professional but she was personal. I enjoyed being on the phone with her and she answered everything that I wanted to know.

Review of smart loan aid

Ashlynn Hamic

May 6, 2026

This company has given me hope! I had a great experience talking to Shaq Peterson. Not only was she professional but she was personal. I enjoyed being on the phone with her and she answered everything that I wanted to know.

Ashlynn Hamic

May 6, 2026

This company has given me hope! I had a great experience talking to Shaq Peterson. Not only was she professional but she was personal. I enjoyed being on the phone with her and she answered everything that I wanted to know.

Review of smart loan aid

Ashlynn Hamic

May 6, 2026

This company has given me hope! I had a great experience talking to Shaq Peterson. Not only was she professional but she was personal. I enjoyed being on the phone with her and she answered everything that I wanted to know.

Review of smart loan aid

Ashlynn Hamic

May 6, 2026

This company has given me hope! I had a great experience talking to Shaq Peterson. Not only was she professional but she was personal. I enjoyed being on the phone with her and she answered everything that I wanted to know.

Review of smart loan aid

Ashlynn Hamic

May 6, 2026

This company has given me hope! I had a great experience talking to Shaq Peterson. Not only was she professional but she was personal. I enjoyed being on the phone with her and she answered everything that I wanted to know.

Ashlynn Hamic

May 6, 2026

This company has given me hope! I had a great experience talking to Shaq Peterson. Not only was she professional but she was personal. I enjoyed being on the phone with her and she answered everything that I wanted to know.

Review of smart loan aid

Ashlynn Hamic

May 6, 2026

This company has given me hope! I had a great experience talking to Shaq Peterson. Not only was she professional but she was personal. I enjoyed being on the phone with her and she answered everything that I wanted to know.

Reviews icon smart loan aid

STILL HAVE QUESTIONS?

Find Answers Before You Get Started!

Explore answers to the most common questions about student loan repayment, forgiveness programs, eligibility, and our guidance process. Get the clarity you need before taking the next step.

Student loan guidance and financial support

Ready To Get Started?
Our Team Is Here To Help!

bottom of page