Real Stories From People We’ve Helped

Shaquon was very professional

Shaquon was very professional, inconsiderate of all of my financial needs. She worked diligently to ensure that she was able to help me to the very best of her ability.

Grateful for Smart Loan Aid

It was such a pleasant experiemce to work with Shelley. It has been an ongoing struggle to try to navigate repayment of my student loan. Her caring and kind demeanor was so healing for me. She was knowledgeable and communicated clearly. I felt relief and hope that I can finally get on a positive financial track. I told her that she is an answer to prayer.

Shaq Peterson was very helpful and…

Shaq Peterson was very helpful and explained every step to me. She made sure I understood the process and steps very impressed how knowledgeable she was. Customer service is very important
Thank you for the great service

My daughter's student loans have been a nightmare.

My daughter's student loans have been a nightmare for me. This is the first time since she graduated I felt relieved. I absolutely love my rep Shaq!!

​Dorian

Dorian , was an absolute pleasure to work with and got my payment low just as he said he could. I was worried and thought it was all a scam. But everything worked out.

I had the pleasure of speaking with…

I had the pleasure of speaking with Shelley & she has been a big help & I appreciate her for reaching out to me.

Dorian is the best!

Hello,
I’ve been working with Dorian and my goodness he has the best customer service. Dorian has such an up beat attitude and informs you of everything that is going on. I really enjoy working with him because he is very understanding and professional. Thank you Dorian for everything and showing compassion. We need more Dorian’s in the world!

My experience was great

My experience was great. The caller was patient and informative giving me my options for my situation.

Thank you for helping me on the process…

Thank you for helping me on the process of getting my student loans out off default status much appreciate though the service isn't guaranteed I still appreciate the effort put out to helping everyday working Americans.

Wonderful service

Shelley was very kind, informative and patient in helping me find the best program to fit my current needs and explaining the step by step process.

Shaquon is an asset!

Shaquon was great. I have been so anxious about making this call and she immediately put me at ease. I really didn't have any expectations as I didn't know anything about this company; I was referred from Yrefy. A few questions were asked and answered and Shaq check my qualifications and came back with a very manageable payment. So the application is in process. I may not be approved yet, but all signs are good. I didn't only have a good experience with Shaq, I feel like I gained a friend and confidant.

This company has given me hope

This company has given me hope! I had a great experience talking to Shaq Peterson. Not only was she professional but she was personal. I enjoyed being on the phone with her and she answered everything that I wanted to know.

Shelley was absolutely amazing

Shelley was absolutely amazing. She is kind, and helpful. What was once a stressful situation with the previous financially unrealistic loan repayment is now the opposite. I feel like I can breathe again. Truly grateful for all her help.

Very helpful.

Very helpful.
Dorian was so helpful, and got me the help I needed very quickly indeed 😄

Dorian was extremely helpful with explaining every detail

Dorian was extremely helpful with explaining the process down to every single detail. His patience, attention to detail, and honesty made this experience very comforting and for that I am thankful and confident in moving forward with this process.

Shaq

Shaquon made the entire process easy and understandable and I thank her for the help and being to continually provide help through the process.

Shaq

Shaquon "Shaq" Peterson was the perfect person for this job she was amazing I was so over happy about my out come Thank you so much Shaq

Shelly was awesome!

Shelly was awesome! Patient, prepared, and professional. She truly helped me out. Thank you Shelly!

Shelly was very helpful

Shelly was very helpful, kind and supportive making it a fantastic process to go through. I appreciate her and the student loan aid!! Thank you

Very professional and kind

Shelley was very professional and kind. Walked me thru every step and made it very easy. She was knowledgeable and made me comfortable right away.